Privacy Policy for Harbor Gaze

At Harbor Gaze, we are dedicated to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our site or interact with our services. We design and manufacture high-magnification coastal observation telescopes, advanced thermal imaging for maritime security, custom-built telescopes for astrophysical research near coastal observatories, and provide remote sensing solutions for environmental monitoring of shorelines, along with maintenance and calibration of optical instruments.

Information We Collect

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on our site, or otherwise when you contact us.

• Personal Data: This includes identifiable information such as your name, postal address, email address, phone number, and any other similar contact data. This information is typically collected when you request a quote, inquire about our specialized equipment, or subscribe to our newsletters.
• Technical and Usage Data: When you access our platform, we automatically collect certain information, such as your IP address, browser type, operating system, referring URLs, device information, and engagement with our site content. This data helps us understand how our site is used and how we can improve our services.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. This data helps us personalize your experience and analyze our site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

How We Use Your Information

The information we collect is used in various ways to provide and improve our specialized optical equipment and marine monitoring solutions, including:

• To provide, operate, and maintain our site and services.
• To fulfill your requests for products or services related to coastal observation telescopes, thermal imaging, astrophysical research telescopes, and environmental monitoring.
• To improve, personalize, and expand our site based on your interests and feedback.
• To understand and analyze how you use our site.
• To develop new products, services, features, and functionality for our optical instruments and monitoring solutions.
• To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the site, and for marketing and promotional purposes.
• To process your transactions and manage your orders for our specialized equipment and services.
• To find and prevent fraud.
• For compliance with legal obligations and to protect our rights.

Disclosure of Your Information

We do not share, sell, rent, or trade any of your personal information with third parties for their promotional purposes. We may disclose your information in the following situations:

• Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. These services may include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts related to our optical equipment.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
• Vital Interests and Legal Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our site is at your own risk. You should only access the services within a secure environment.

Your Rights (GDPR Compliance)

If you are a resident of the European Economic Area (EEA) or the United Kingdom, you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact details provided below.

Children's Privacy

Our site is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: